In keeping with one of our strategic objectives – building an indigenous company that is world class, BOG has begun the process to transition from ISO 9001:2008 to ISO 9001:2015 QMS standard.

ISO 9001:2008 is the international standard that sets out the requirements for organizations to be more efficient and improve customer satisfaction. It is focused on meeting customer expectations and delivering customer satisfaction.

Given that this standard will expire by September 2018, BOG is in the process of transitioning to the latest international quality management standard – ISO 9001:2015.
ISO 9001:2015 is the latest standard of quality released by the International Organization for Standardization (ISO). It encompasses recent changes in ISO quality system.

Changes introduced in the 2015 revision are intended to ensure that ISO 9001 continues to adapt to the changing environments in which organizations operate. Some of the key updates in ISO 9001:2015 include the introduction of new terminology, restructing some of the information, an emphasis on risk-based thinking to enhance the application of the process approach, improved applicability for services and increased leadership requirements.
So far, there have been company-wide road shows by the Chief Operating Officer (COO), Ayo Aderibigbe, to intimate all staff of the transition process.

Gap analysis has been carried out, corporate risk register has been established and action plan for the transition has been developed and approved. Leadership and other relevant workshops have also been held to give direction to the programme while the policy and scope of our QMS to reflect the ideologies of the new standard have been developed.
The news QMS standard is set to be fully implemented by mid 2018 after internal and external audits must have been completed.

Currently, the development of our Quality Management System Manual is underway concurrently with other roadshow activities to pave way for departmental reviews and development of processes to reflect the changes and manage the organizational risks from that level.

BOG’s Chief Operating Officer (COO), Ayo Aderibigbe, during the introduction of the new standard, transition schedule and expectations in the Port Harcourt office.

Cross section of BOG staff in the Lagos office during the introduction of the new standard, transition schedule and expectations.

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